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Refund Policy

Last updated: January, 7th, 2026
LEGAL DISCLAIMER​

1. GENERAL INFORMATION
The information on this website (the “Site”) operated by Affordable Creations (“we,” “us,” or “our”) is provided for general informational and ecommerce purposes only. By using this Site, you agree to this disclaimer and to be bound by its terms. This Site and its contents are intended for users located in the United States, and all terms and conditions shall be governed by the laws of the State of Illinois.

2. NO PROFESSIONAL ADVICE
The content on this Site, including product descriptions, images, and informational material, is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that any information on this Site is completely accurate, reliable, up to date, or error-free. Any reliance you place on such information is strictly at your own risk.

3. LIMITATION OF LIABILITY
To the fullest extent permitted by Illinois law, Affordable Creations and its officers, owners, agents, employees, affiliates, successors, and assigns will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising from:

  • Your use or inability to use the Site or products purchased from the Site;

  • Any errors or omissions in the content on the Site;

  • Any action taken in reliance on the content of the Site;

  • Any unauthorized access to or alteration of your transmissions or data.

4. WARRANTIES DISCLAIMER
All products and services offered through this Site are provided “as is” and “as available,” without any warranty of any kind. To the extent permitted by law, we disclaim all express and implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. No warranty is made that product descriptions, images, or other content are accurate or complete.

5. PRODUCT USE & RISKS
You understand and agree that you assume all risks associated with the use of any product purchased by you from this Site. You are responsible for following any care, safety, or usage instructions provided with products. We are not responsible for any injuries, damages, or other losses caused by improper use of a product.

6. THIRD-PARTY LINKS
This Site may contain links to third-party websites or services that are not owned or controlled by Affordable Creations. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. CHOICE OF LAW AND JURISDICTION
By accessing or using this Site, you agree that any dispute arising out of or in connection with this disclaimer or your use of the Site will be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of laws principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Illinois.

8. CHANGES TO THIS DISCLAIMER
We reserve the right to modify or replace this disclaimer at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

Refund Policy 

At Affordable Creations, we take pride in the quality and care put into every item. Please review our refund and return policy carefully before placing your order.

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📦 Returns & Exchanges

We accept returns or exchanges on eligible items within 14 days of delivery, provided the item is:

  • Unused

  • In its original condition

  • Returned in original packaging

To start a return or exchange, please contact us before sending any items back.

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🎨 Handmade & Custom Items

Many of our products are handmade or made to order, which means:

  • Each item is unique

  • Slight variations in color, pattern, or finish are normal

Because of this, we do not accept returns or refunds for:

  • Custom-made items

  • Handmade resin items due to natural variations

  • Apparel or accessories made to order unless there is a defect or error

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❌ Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Custom or personalized orders

  • Made-to-order apparel

  • Items damaged due to misuse or improper care

  • Sale or clearance items (if applicable)

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🔍 Damaged or Incorrect Items

If your order arrives:

  • Damaged

  • Defective

  • Or incorrect due to our error

Please contact us within 48 hours of delivery with photos of the issue. We will work with you to provide a replacement or refund, depending on the situation.

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🚚 Shipping Costs

  • Original shipping costs are non-refundable

  • Return shipping costs are the responsibility of the customer unless the return is due to our error

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💳 Refund Processing

Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.

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📩 How to Contact Us

For any questions about returns, refunds, or order issues, please contact us through our website or email us before sending items back.

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🛑 Final Notes

By placing an order with Affordable Creations, you acknowledge and agree to this refund policy. We encourage customers to review product descriptions, sizing information, and photos carefully before purchasing.

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