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Facts and Questions
This is a overview of all the common questions that get asked by customers before they buy, here you can try and answer some of the questions you have about the products here!
Questions? and Answers!
Are your products handmade or mass-produced?
Yes, all of our resin products are handmade, meaning each piece is unique and may have slight variations in color or pattern. However our apparel and printed items feature custom designs created by us and are produced to order through trusted fulfillment partners.
Will my item look exactly like the photos?
Product photos represent the overall design and style you can expect. Because resin items are handmade, no two pieces are exactly the same, and minor variations are normal. Printed apparel closely matches the images shown.
How long does shipping take?
Most orders are processed and shipped within 3–7 business days. Handmade and made-to-order items may take slightly longer to ensure quality.
Do you accept returns or exchanges?
Can I request custom colors or designs?
Are resin products food-safe or heat-resistant?
We accept returns or exchanges on eligible items. Because many products are handmade or custom-made, please review our return policy for specific details before ordering.
Yes! We love custom orders. If you have a specific color, style, or design in mind, please contact us before placing your order to confirm availability.
Our resin products are designed for everyday use but are not intended for direct food contact or extreme heat unless otherwise stated. Always follow care instructions provided with your item.